Post by account_disabled on Dec 23, 2023 4:00:24 GMT -6
I mostly try to advise you on what to do when managing a Facebook page. Today we take it from the dark side (sorry, I recently saw Star Wars). Your page may have all the makings of success, but you'll still be rejected by your fans. When? When you make one or more of these mistakes. 1. You crawl in front of the fans on your knees A certain tabloid nature of Facebook doesn't mean you should abandon all decency (although I argued the opposite a few months ago about Facebook governance ). But don't confuse politeness with condescension . You don't have to like everything.
If you respect the C Level Executive List communication style of ordinary users on Facebook, they should also respect you - and you will not achieve this if you fit yourself into the degraded role of a company in desperate need of the people's favor. image The author of the article tries in vain to gain favor by crawling. You don't do it! Show confidence. If you go overboard with being willing and polite to fans, you'll never build an equal relationship with them . 2. You burn marketing bluffs to the fans "Based on customer research, our company has decided to launch..." No! Your fan stopped reading at the third word . When you launch a new product, you have to be happy about it. Show her! "It's here! We've been up for a month tweaking, tweaking and catching flies instead.
We're excited to introduce XY!" Like this. 3. You don't respond to fan posts Facebook is about dialogue, you know that. Not responding to a fan's post is probably as good a idea as not answering their question when they visit you in the store . Just imagine - a customer asks you a question, you stand opposite him, look at him and remain silent. Would you do something like that? I would not say. You can't see eye to eye on Facebook, but that doesn't mean you can ignore the stimuli from the other side - on the contrary! All the fans can see your lax attitude there . Remember that the next time you wave your hand over a post. 4. Your posts are boring and don't bring anything new to your fans If you have something to say, say it . If not, keep quiet .
If you respect the C Level Executive List communication style of ordinary users on Facebook, they should also respect you - and you will not achieve this if you fit yourself into the degraded role of a company in desperate need of the people's favor. image The author of the article tries in vain to gain favor by crawling. You don't do it! Show confidence. If you go overboard with being willing and polite to fans, you'll never build an equal relationship with them . 2. You burn marketing bluffs to the fans "Based on customer research, our company has decided to launch..." No! Your fan stopped reading at the third word . When you launch a new product, you have to be happy about it. Show her! "It's here! We've been up for a month tweaking, tweaking and catching flies instead.
We're excited to introduce XY!" Like this. 3. You don't respond to fan posts Facebook is about dialogue, you know that. Not responding to a fan's post is probably as good a idea as not answering their question when they visit you in the store . Just imagine - a customer asks you a question, you stand opposite him, look at him and remain silent. Would you do something like that? I would not say. You can't see eye to eye on Facebook, but that doesn't mean you can ignore the stimuli from the other side - on the contrary! All the fans can see your lax attitude there . Remember that the next time you wave your hand over a post. 4. Your posts are boring and don't bring anything new to your fans If you have something to say, say it . If not, keep quiet .